Privacy Policy

1. Who we are

Digital Playground provides website, web application, maintenance and repair services. In this policy, “we”, “us” and “our” refer to Digital Playground.

For privacy questions or requests, contact us through the contact form on this website.

2. What personal data we collect

We may collect the following information when you use this website or contact us:

• Contact form data: name, email address, selected enquiry reason and message.
• Project information you choose to include in your message.
• Technical information normally processed by websites, such as IP address, browser type, device type, pages visited, date and time of access, and server logs.
• Appearance preferences saved in your browser, such as theme, colour and font-size settings used by the customiser.

3. How we use your data

We use personal data to:

• reply to enquiries and service requests;
• understand the type of project or support you are asking about;
• prepare estimates, proposals or follow-up communication;
• maintain website security and prevent misuse;
• remember visual preferences in your browser for a better user experience.

4. Legal basis for processing

Depending on the situation, we process personal data because it is necessary to respond to your request, prepare or perform a service agreement, comply with legal obligations, protect our legitimate business interests, or because you gave consent for a specific use.

5. Cookies, local storage and third-party services

Language choice is stored only when you select EN or SR. On a first visit to the neutral homepage, an optional hosting country signal may suggest a language; otherwise the browser language is used. We do not use a third-party IP lookup service.

This website does not intentionally add advertising or tracking cookies in the current implementation. The appearance customiser uses browser local storage to remember your selected theme, colours and font size. Local storage stays on your device unless you clear it in your browser.

The site may load fonts, assets, hosting services, email delivery tools or other technical providers. These providers may process limited technical information as part of delivering the website or receiving your message. If analytics, embedded videos, payment tools, chat widgets or advertising pixels are added later, this policy should be updated before those tools are used.

6. Sharing personal data

We do not sell personal data. We may share limited data with trusted service providers only where necessary for hosting, email delivery, security, maintenance, professional advice, or legal compliance. We may also disclose information if required by law or to protect our rights and the security of the website.

7. Retention

We keep enquiry messages only for as long as needed to respond, manage potential or active projects, keep business records, resolve disputes, and meet legal obligations. Technical logs are kept for a limited period needed for security and maintenance.

8. Your privacy rights

Depending on your location and applicable law, you may have the right to request access to your personal data, correction, deletion, restriction of processing, objection to processing, data portability, and withdrawal of consent where processing is based on consent.

You may also have the right to complain to a competent data protection authority. We encourage you to contact us first so we can try to resolve the issue.

9. International transfers

Some technical providers may process data outside your country. Where required, appropriate safeguards should be used.

10. Children

This website is intended for business and professional enquiries. We do not knowingly collect personal data from children for marketing or service contracting purposes.

11. Changes to this policy

We may update this Privacy Policy when the website, services, tools or legal requirements change. The updated version will be published on this page with a new “Last updated” date.